Frequently Asked Questions

  • At DiamondClean, our professional window cleaning services are designed to leave your glass crystal clear while improving the overall appearance of your home or business throughout the Des Moines Metro, including Ankeny, West Des Moines, Norwalk, Carlisle, and surrounding Iowa communities.

    Our standard window cleaning service typically includes:

    For most homes, we use a professional water-fed pole purification system with 3-stage filtered water to safely clean higher windows without leaving streaks or residue behind. This allows us to clean second- and third-story windows safely and efficiently.

    For commercial properties, we also handle large-scale exterior window cleaning projects. One recent example was cleaning over 300+ exterior windows at Farmers State Bank, where we cleaned first-, second-, and third-story windows to help improve the building’s appearance for customers and employees.

    Many homeowners in the Des Moines metro also bundle window cleaning with:

    At DiamondClean, our goal is simple: make your property look better than when we arrived. We back our work with a satisfaction-focused approach and attention to detail so your windows sparkle like diamonds when we finish.

  • Absolutely — professional window cleaning is worth it for most homeowners and businesses, especially here in the Des Moines metro where Iowa weather quickly causes buildup from pollen, dust, hard water, bugs, and seasonal debris.

    Now, our opinion may be a little biased — after all, we own DiamondClean — but one thing we consistently hear from customers across Ankeny, West Des Moines, Norwalk, Carlisle, and surrounding Iowa communities is:

    “I should’ve done this sooner.”

    Many homeowners don’t realize how much dirty windows affect the look and feel of their home until they see the difference afterward. We’ve had customers say their home feels brighter, cleaner, more expensive, and even “brand new” after a full exterior cleaning.

    Some common feedback we hear after jobs:

    • “The windows literally disappeared.”

    • “The house feels brighter inside.”

    • “I forgot what clean glass looked like.”

    • “Worth every penny.”

    • “The curb appeal difference is insane.”

    Professional window cleaning does more than just make glass look nice. It helps:

    • Improve curb appeal

    • Let more natural light into your home

    • Remove hard water spots and buildup before they permanently damage glass

    • Improve visibility and clarity

    • Make a property feel newer and better maintained

    • Save homeowners time and ladder risk

    • Increase professionalism for businesses

    Many homeowners try cleaning windows themselves, but streaking, spotting, and missed edges are extremely common without professional equipment and purified water systems. At DiamondClean, we use professional-grade tools, including a 3-stage purified water-fed pole system, allowing us to safely clean everything from residential homes to large commercial buildings.

    One example was our recent exterior cleaning project at Farmers State Bank, where we cleaned 300+ exterior windows across multiple stories. The difference in the appearance of the building afterward was night and day.

    Professional window cleaning is especially worth it for:

    • Tall or difficult-to-reach windows

    • Homes preparing to sell

    • Businesses with storefront glass

    • Seasonal spring or summer cleanups

    • Busy homeowners who value their time

    • Anyone wanting their property to stand out

    At the end of the day, clean windows change the way a property feels. Most customers don’t regret spending money on professional window cleaning — they usually regret waiting so long to do it.

  • How often you should have your windows professionally cleaned depends on your home, location, and personal preference — but for most homeowners in the Des Moines metro, we typically recommend cleaning windows 2–4 times per year.

    At DiamondClean, most of our customers in Ankeny, West Des Moines, Norwalk, Carlisle, and surrounding Iowa communities choose one of these schedules:

    • Twice per year → Spring & Fall

    • Quarterly cleanings → Every 3 months

    • Monthly or bi-monthly → Storefronts & commercial properties

    • Annual cleaning → Minimum recommendation for most homes

    Spring is one of the most popular times for window cleaning because Iowa winters leave behind dirt, salt, pollen, water spots, and buildup on exterior glass. Fall cleanings are also common to prepare homes before winter.

    Some homes need more frequent cleanings, especially if they:

    • Sit near busy roads or construction

    • Have large trees around the property

    • Experience hard water sprinkler overspray

    • Have large picture windows that show dirt easily

    • Are high-end homes where appearance matters year-round

    Commercial buildings and storefronts usually require more frequent service because clean glass directly affects customer perception. For example, we recently cleaned over 300 exterior windows at Farmers State Bank to help maintain a clean, professional appearance for their customers and staff.

    Now, our opinion may be slightly biased since we clean windows for a living — but many homeowners tell us they never realized how dirty their windows had become until they saw them professionally cleaned again.

    We regularly hear things like:

    • “The house feels brighter.”

    • “I forgot how clear the windows were supposed to look.”

    • “It completely changed the appearance of the home.”

    The good news is that regular professional window cleaning also helps protect the glass itself. Dirt, mineral buildup, pollen, and hard water can slowly etch or stain windows over time if left untreated for too long.

    For most homeowners, the sweet spot is:

    • Every 6 months for consistently clean windows

    • Every 3 months for premium upkeep

    • At least once per year to prevent long-term buildup

    Many DiamondClean customers also combine recurring window cleaning with:

    • Gutter cleaning

    • House soft washing

    • Pressure washing

    • Solar panel cleaning

    • Full exterior maintenance packages

    Routine exterior cleaning keeps your property looking cared for year-round while helping preserve the value and appearance of your home.